The Cisco ASA 5500-X Series Next-Generation Firewalls help you to balance security effectiveness with productivity. Cisco ASA 5500-X firewalls deliver the network visibility you need, superior threat and advanced malware protection, and greater automation to reduce cost and complexity.
How to purchase support for the Cisco ASA 5500 Series CSC-SSM
As we know, service programs comprise hardware support, software support, and content subscription elements. Table 1 lists the service and support contracts offered for the Cisco ASA 5500 Series CSC-SSM. Customers are provided with the first year of the software update service as part of the purchase price of module. For years two and beyond, customers will renew their software and subscription contracts directly through Cisco for an annual fee beginning one year after the time of license registration. Cisco offers SMARTnet maintenance programs covering technical support and hardware maintenance for the CSC-SSM for an additional annual fee. Both the software update service and the Cisco SMARTnet service are required to maximize the protection and optimal performance of your Cisco ASA 5500 Series CSC-SSM solution.
Table 1. Available Support Services
| Support Deliverables | Cisco SMARTnet Service | Software Update Service |
| Cisco ASA 5500 Series Appliance Chassis Support | ||
| Registered access to Cisco.com | Included | – |
| Cisco TAC technical support 24x7x365 | Included | – |
| Operating system software releases (maintenance, major, minor) | Included | – |
| Hardware replacement options | Included | – |
| Cisco ASA 5500 Series CSC-SSM Support | ||
| Registered access to Cisco.com | Included | – |
| Cisco TAC technical support 24 x 7 x 365 | Included | – |
| Operating system software releases (maintenance, major, minor) | Included | – |
| Pattern file, scan engine, and signature updates | – | Included |
| Hardware replacement options | Included | – |
This support services can be apply to all the Cisco ASA 5500-X firewalls, the popular ASA 5500-X firewalls reference as below:
For more information about the configuration, as the technical support, you can consult with our CCIE expert and the e-mail address is support@3anetwork.com.
3Anetwork.com is a world leading Cisco networking products wholesaler, 3Anetwork.com are most competitive on Cisco switches, like Cisco 2960 switches, Cisco 3560V2 3560X switches, Cisco 3750V2 3750X switches. Our customers include Cisco resellers, system integrators, ICT companies, online retailers etc. More information, please view: http://www.3anetwork.com
Cisco Switch 2960 Overview, the Common Problems and the Configuration 
Leave a comment